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This policy is by and between Northeastnet with its office at 6402 Howell Ave. Collinston, LA. 71229, and the Customer for the provision by Northeastnet Internet or its subcontractors of certain electronic communication services and related items. 1. Service Warranties: With respect to the Service provided, Northeastnet, makes no warranties of any kind, expressed or implied, including any implied warrantee or merchantability or fitness of this service for a particular purpose. Northeastnet takes no responsibility for any damages suffered by the Customer, including but not limited to, loss of data from delays, non-deliveries, mis-deliveries, or service interruptions caused by Northeastnet's own negligence or Customer’s errors and/or emissions. 2. Acceptable Use: This Service may only be used for lawful purposes. Materials and/or transmissions in violation of any local, state, or federal regulation(s) are prohibited. This includes, but is not limited to copyrighted materials, material legally judged to be threatening or obscene, or material protected by trade secrets. 3. Use of information: Use of any information obtained via this service is at the customer’s risk. Northeastnet specifically denies any responsibility for the accuracy or quality of information obtained through its services. 4. Inappropriate Usage: Northeastnet or other relevant authorities may determine inappropriate usage of this account and the privilege may be revoked at Northeastnet's discretion. Should this occur, the Customer will be notified in writing of this action. 5. Change of Status: Northeastnet will occasionally require new registration and account information by the Customer to continue this service. In addition, the Customer shall notify Northeastnet in writing of any changes in the account information. 6. Limitation of Liability: Neither party shall be liable to the other for any loss, damage, liability, claim or expense arising out of or in relation to this agreement or the provision of service or equipment, however caused, whether grounded in contract, tort (including negligence) or theory of strict liability. The parties agree to work in good faith to implement the purpose of this Agreement, but recognize the network connection and services to be provided by Northeastnet could not be made available under these terms or other similar terms without a substantial increase in cost if the parties were to assume a greater liability to each other. 7. Hosting: Northeastnet DSL Service is not intended or designed for hosting of private or public Internet sites. This activity may result in immediate suspension of the user’s account and DSL Service. 8. Computer Networks: Two or ore computers running from the same DSL modem or a digital circuit constitutes a network. There are various extra components needed to complete a networked DSL environment that the customer is responsible for. Northeastnet will not build or maintain computer networks. Please contact your computer service provider for further support. 9. Bandwidth: Actual data transfer or throughput may be lower than the minimum connection speed listed due to Internet congestion, server speeds, routing paths, protocol overheads, and internal network traffic (LAN) and other factors that cannot be controlled by Northeastnet. 10. Security: Northeastnet makes no warranties, expressed or implied, concerning the security of the customer’s Data or computer system(s) or network. Use of Northeastnet DSL Service provides a constant connection to the Internet, which may be accessible to other computers connected to the Internet. The Customer is responsible for security connections regarding his/her computer(s) or network. Any connection to the World Wide Web, or public network, exposes the user to the possibility of being unprotected against a multitude of malicious programs such as viruses, port scanners and system intrusion. It is the customer’s responsibility to run, maintain and update an anti-virus program and or firewall. 11. Equipment Agreement: The High Speed Modem, Power Supply Cable and Ethernet Cable installed on your premises will remain the property the customer. If this equipment is tampered with, lost, stolen or damaged in any manner other than a determination by Northeastnet of a factory defect, you agree to replace equipment at your expense. 12. Evaluation: Northeastnet reserves the right to evaluate on an individual basis the bandwidth or hardware utilization of individual accounts. Excessive bandwidth or hardware utilization that affects the ability of Northeastnet to provide service will result in the account being reevaluated and may at the discretion of Northeastnet result in "throttling" the bandwidth available to the customer. 13. Other: These Terms and Conditions supersede all previous representations, understanding or agreements and shall prevail notwithstanding any variance with terms and conditions of any order submitted. 14. Use of Northeastnet services constitutes acceptance of these Terms and Conditions. 15. Account Holders Responsibilities: The sharing of passwords or accounts is strictly prohibited and violators are subject to the cancellation of such Customer’s Service without prior notice. The resale of the Service or any other associated services by any and all means is restricted unless approved in advance in writing by Northeastnet. WARNING Sexually explicit material can be obtained over the Internet. Northeastnet will not be responsible for any activity in which you, as the user, conduct your Internet travels. Parents may want to obtain software that will disable this type of activity. |